Updated: April 28, 2024

Your privacy is important to SUPCON Technology Co., Ltd. (“SUPCON”). This Privacy Policy describes SUPCON’s policies and procedures on the processing and disclosure of your information. By utilizing the website and entering personal information, you are deemed to agree to this policy and accept the subsequent amendments of this policy. If you do not accept this policy and its terms, please do not enter any information through the website.

If you want to exercise your information privacy rights as stated below or you have any questions about this privacy policy, our contact information is as follows:

Email address: overseas@supcon.com

In general, you do not need to enter your information when visiting the website run by SUPCON. However, under exceptional circumstances, you may be asked to provide your information, in which case SUPCON shall use your information to process your request for information or services.

These cookies allow us to recognize how you visit the website, for instance the web pages, the number of views and the average time you visit on the website. These cookies help us to improve the user friendliness and enhance the user experience. To some extent, these cookies should qualify as personal data, so the legal ground for processing with relation to analytical cookies is the user’s consent.

●To promote the products, systems and services to you, and reply to your inquiries;
●To establish a contractual relationship with you;
●To provide you with all-round service and deal with your feedback;
●To ensure the compliance of business intercourse with you and meet the laws and regulations of relevant countries and regions;
●To protect the websites and enterprises of SUPCON from illegal attacks;
●The purpose of collecting information stipulated by other laws and regulations.

●Personal information, such as your name, email address, country, address and contact information,etc.
●Enterprise information, including enterprise name, enterprise contact information, enterprise registration country, address and compliance information,etc.
●Payment information of the enterprise, such as the bank card number of the enterprise,etc.
●Business information, including contracts, contract performance, project requirements, etc.
●Your browsing history on the website and your IP address;
●Other information required by laws and regulations.
●When you do not provide requested information, we may not be able to provide you the requested service.

Information which you have actively and voluntarily provided about yourself includes the following categories:

●Your initiative provision: in order to facilitate your business dealings with SUPCON, you may initiatively provide your personal information to SUPCON through website messages, e-mail, etc.
●Automatic acquisition by the system: when you browse SUPCON websites, your browsing history, IP address and other information will be automatically obtained and stored by SUPCON;
●Contract requirements: in order to achieve the business relationship with SUPCON, you will be required to provide some of your information in the contract;
●Obtain through public channels: you need to be aware of that some information has entered the public domain, and SUPCON can obtain the above information through public channels.

SUPCON does not plan to allow children visit its website, nor will it collect information from children.If a child under the age of 14 provides information to SUPCON, the guardian or parents can request SUPCON to delete such information at any time.
If you are a client of SUPCON, during the duration of the client relationship, SUPCON will always retain your information in order to provide you with products and services or facilitate the transaction you request.Information obtained in other cases will be retained by SUPCON according to the time required to achieve the purposes stated in this policy.When the purpose mentioned above has been achieved, SUPCON will delete the collected information.

SUPCON will not disclose personal information provided by users to any party, other than SUPCON’s affiliated companies or third parties (e.g.sales partners or suppliers) in connection with your use of the website services or our business relationship with you. Likewise, SUPCON may disclose personal information to third parties in connection with complying with legal obligations or establishing, exercising or defending rights or claims.

In order to facilitate your access to information, SUPCON may provide links to third-party websites on its websites.Such behavior does not mean that SUPCON reviews and endorses the privacy policy of the third-party website, nor does it mean that SUPCON endorses the content of the third-party website.
When you visit a third-party website, you should carefully read the privacy policy of the third-party website and consider whether you accept it or not. SUPCON does not assume any responsibility for the use of your information by any third-party website.
In certain circumstances, the management of a specific website, partially or whole thereof, may be subcontracted to an outside firm that SUPCON judges to be trustworthy. Furthermore, SUPCON will protect the information of each individual user in these situations and process information in accordance with SUPCON's third party rules.

You have the right to require SUPCON to process your information for the following reasons:

●Require SUPCON to correct errors and outdated information;
●Ask SUPCON to delete your information
●Payment information of the enterprise, such as the bank card number of the enterprise,etc.
●Require SUPCON to restrict the disclosure of your information, except as required by administrative authorities, judicial authorities, laws and regulations;
●Raise objections to the way SUPCON handles your information.

This privacy policy is subject to correction. When updating, SUPCON will indicate "last update time" in the privacy policy for your convenience.